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Privacy Policy

We are pleased that you have elected to visit this Website (referred to herein as the “Website” or the “Site”), operated by, or on behalf of, Turnaround for Children, Inc. (“Turnaround,” “us” and “we”).

Turnaround respects privacy rights, and is committed to safeguarding the Personal Information entrusted to us by our clients and visitors to our Website. Turnaround has implemented this Privacy Policy to govern the use of Personal Information that we collect through this Website, including Personal Information you send to us. This Privacy Policy does not govern Personal Information collected from any other source or in any other manner. This Privacy Policy is intended to provide you with information as to: (i) the type of information that is collected, (ii) how the collected information is used and with whom it is shared; (iii) how we intend to protect the information; and (iv) how you can have such information modified and/or removed.

UPDATED: March 24, 2014. This Privacy Policy may be changed from time to time. We will post changes to this Website, and we reserve the right to make changes without prior individual notice. Such changes are effective upon posting. Please review this Privacy Policy often so that you will remain abreast of Turnaround’s current policies, including its policies concerning the gathering and use of information that may be collected on our Website. You are responsible for making sure you are aware of the provisions of Turnaround’s most current Policy. You can tell when the Privacy Policy was last modified by checking the “updated” date.


  1. Your California Privacy Rights
  2. Collection and Use of Information
    1. Personal Information
    2. Financial Information
    3. Use of Cookies to Collect Information
    4. Your Consent
    5. Use of Your Personal Information
    6. Opting In and Opting Out of Electronic Communications
    7. Use of Your Personal Information By Our Service Providers
    8. If Turnaround Changes Ownership
  3. Disclosure of Information to Non-Affiliated Third Parties
    1. No Sale of Personal Information for Marketing Purposes
    2. Lawful Access, Legal Action and Investigations
    3. Retention of Personal Information
  4. Your Privacy Choices – Limiting Information Sharing/Accessing Your Information
  5. Protection and Security of Information
  6. Links to Other Websites
  7. Governing Law
  8. Contact Us

Your California Privacy Rights

Under California law, California residents who have provided personally identifiable information to a company may have the right to request a list of all third parties to whom that company had disclosed such information for the third parties’ direct marketing purposes during the preceding calendar year, along with a list of the categories of Personal Information that had been so disclosed. However, Turnaround’s policy, as disclosed on this Website, does not currently permit Turnaround to share the Personal Information collected at this Website about you with non-affiliated third parties for such third parties’ direct marketing purposes. Moreover, even if Turnaround’s policy permitted the disclosure of Personal Information to third parties for such third parties’ direct marketing purposes, because Turnaround provides you with an opportunity to opt out of such disclosure, Turnaround does not have to provide you with such lists. If you are a California resident who would like information on how to exercise your rights concerning third party disclosures, you may send an e-mail to or contact us by mail at:

Turnaround for Children
25 West 45th Street
6th Floor
New York, NY 10036
Phone: 1-646-786-6210
Fax: 1-646-786-6201

Collection and Use of Information

Personal Information

Personal Information is information that uniquely identifies you, such as your name, address, email address and telephone number. Turnaround only collects Personal Information that you voluntarily provide us with, such as making a donation through our website or sending us an email. If you are making a donation through our website, you may be asked to provide certain financial information, such as credit card information to our payment processors (which will be used solely in connection with your donation and not retained. Any information collected about you from this Website may be associated with other information that Turnaround has collected about you.

Financial Information

Our payment processors, including our donation system providers, collect and use financial information or payment methods to process your payment for any donation you make on the Website, to protect against or identify possible fraudulent transactions, and otherwise as may be reasonably needed to manage our business in connection with your transaction. This financial data is not retained after your transaction has been completed.

Use of Cookies to Collect Information

The Website makes use of “cookies,” small data files which we may send to your computer on the basis of the information that we have collected about your visit. They contain information allowing us to recognize when you are visiting the Website and to keep track of your preferences. Through the use of a cookie, when you access the Turnaround Website, Turnaround will automatically receive some information about your use of the service. The type of information that is automatically collected by Turnaround includes such things as the date and time of access of the Website, the Internet Protocol (IP) address of the computer that you are using, the domain and host from which you access the Internet, your browser software and operating system, the referring website address, and the specific activities you are engaged in while visiting the Website. This aggregate tracking information is used to help Turnaround improve and enhance the website experience for all of its visitors. Cookies are stored in your computer’s browser or on your hard disk and can then be retrieved by a website. This Website uses so-called “session” cookies, which are deleted from your computer when you leave the Website and are used purely to help you to navigate around the Website.

If you want to delete any cookies that were already sent to your computer or personal device, please refer to your web browser’s “Help” facility. In addition, most web browsers can be set to prevent you from receiving new cookies, notify you before accepting cookies or disable cookies altogether. Details about this can normally be found in the “Help” facility provided with your browser. Please note that if you disable cookies you may not be able to take advantage of some of the Website’s interactive functionality.

Your Consent

We only collect, use and/or disclose your Personal Information with your consent. Your consent may be implied from the circumstances or may be expressly given for a particular purpose. For example, when you submit your Personal Information to us and/or post to our website, you are consenting to the collection, handling, use and disclosure of your Personal Information for the purposes identified or apparent at the time of collection and as otherwise described in this Privacy Policy. This website is not intended for children under 13.

Use of Your Personal Information

We use your Personal Information for the purposes for which it is submitted, such as to reply to your emails and inquiries Your Personal Information may also be used in the following ways:

  • to deliver communication services to you,
  • to administer event registration and other donation services to you,
  • to give you notice of and/or resolve any problems that may arise in connection with our services,
  • to better understand the needs and interests of the users of our site,
  • to analyze the success of our services and Website,
  • to manage the Website’s interactive functionality,
  • to help Turnaround improve and enhance the Website experience for all of its visitors, and customize the content on our Website,
  • for compliance with Turnaround’s legal and regulatory obligations,
  • as otherwise reasonably required to provide customer services and maintain the Website, and,
  • for any other purpose outlined in this Privacy Policy.

We may also use your Personal Information to contact you via direct postal mail and/or electronically to the extent such activity is permitted by law, regarding your relationship with Turnaround.

Opting In and Opting Out of Electronic Communications

At certain points where Personal Information is collected on our site, there may be a box to indicate that you wish to receive certain information or communications from Turnaround. You may opt out of receiving electronic communications, such as emails from Turnaround at any time. In all of our electronic communications you will be given the opportunity to opt out of receiving future communications. You may also opt-out by sending an email to our Privacy Officer at and providing the contact information we are using to communicate with you, such as your email address. Be sure to let us know the specific types of communications you no longer wish to receive.

Use of Your Personal Information By Our Service Providers

From time to time, we may hire third parties to assist us with certain functions and services, such as our fundraising system, data processing, computer software and website maintenance and development, transaction processing, promotional and marketing services, customer service, professional, legal or accounting services, business and sales analysis. Turnaround may share your Personal Information, without restriction (and regardless of whether you have chosen to limit our sharing of your Personal Information as collected on the Website), with such companies that we hire to perform services for us. In such situations, Turnaround requires that these companies agree to maintain the confidentiality of your Personal Information and to comply with the safeguards described in this Privacy Policy. These companies have access to Personal Information needed to perform their functions but are not permitted to share or use such information for any other purposes. Furthermore, in compliance with privacy laws, we also provide our opt-out lists to non-affiliated third party companies so that they can be suppressed from the communications those companies send on Turnaround’s behalf.

If Turnaround Changes Ownership

We may also share your Personal Information as required to allow for a change in ownership of Turnaround and/or of any business(es) to which the Website relates, and the related transfer of user information to the new owner. In the event of any such change of ownership, your Personal Information will continue to be protected by this Privacy Policy unless and until you are notified of a change.

Disclosure of Information to Non-Affiliated Third Parties

No Sale of Personal Information for Marketing Purposes

Turnaround will not sell or market Personal Information collected on this Website to non-affiliated third parties for their marketing purposes. However, Turnaround may disclose aggregated statistics about visitors to its Website, along with anonymous information concerning individual visitors of its Website. We may combine anonymous information and/or aggregate information we collect with additional anonymous information collected from other sources. We may share anonymous information (including aggregate information) we collect regarding our users with third parties (such as advisers, promotional sponsors, and investors) for various business purposes including conducting general business analysis, and developing website content and services.

Lawful Access, Legal Action and Investigations

Your Personal Information may be disclosed to non-affiliated third parties as either permitted by, or to comply with, applicable laws and regulations. We may disclose Personal Information if we believe it is necessary to investigate, prevent, or take action regarding suspected illegal activities or fraud, situations involving the physical safety of any person, violations of our Terms and Conditions, or otherwise in accordance with applicable law. For example, Turnaround may disclose your Personal Information to comply with investigations by regulatory authorities or enforcement agencies in the United States or elsewhere, or to protect against or prevent actual or potential fraud. Furthermore, Turnaround may disclose your Personal Information if it has a reasonable good faith basis to believe that it is required to do so by law, compelled by court order or legal process, or is reasonably necessary and/or appropriate to: (i) protect the rights, property and/or safety of Turnaround or any other person or entity; or (ii) prevent or take action concerning any alleged: (a) illegal activity or (b) breach of the Terms and Conditions of Use or Privacy Policy of this Website.

Retention of Personal Information

Personal Information is retained as long as reasonably necessary to deliver our services, to otherwise fulfill identified or apparent purposes, and for record-keeping. Personal Information thereafter is destroyed, erased or anonymized. Once anonymized, Turnaround undertakes not to identify the information.

Your Privacy Choices – Limiting Information Sharing/Accessing Your Information

You may have the right to request access to the Personal Information that we hold about you, which includes the right to amend or correct that information, as appropriate, and to receive an account of how it has been used and a list of the organizations to whom it has been disclosed. In some circumstances, you may have the right to object to Turnaround’s use of that Personal Information. If you are unable to access and update your information by logging into our website, you may request access and update your Personal Information. To protect the confidentiality of your information and respect your wishes for how it is used Turnaround offers “opt out” alternatives. Specifically, as noted above you may opt-out of receiving electronic communications from us at any time. You may make your privacy choice at any time and it will remain in effect until you change it. If you would like to check, change, or confirm your privacy choices please contact us at:

Turnaround for Children

25 West 45th Street
6th Floor
New York, NY 10036
Phone: 646-786-6200

Protection and Security of Information

Turnaround maintains reasonable standards of confidentiality and security for this Website and the Personal Information collected from this Website. Physical, technical, electronic and managerial procedures have been employed to safeguard the security and integrity of Personal Information collected through this Website. The Personal Information you provide is secured using industry standard security technology. Turnaround also restricts its own employees’ access to Personal Information. However, it is possible that someone may intercept or access communications, transmissions and/or Personal Information. You must also seek to protect against unauthorized access to any passwords and/or accounts that you use in connection with this Website, and you should remember to log off of the Website once you have completed your activities on the Website or if you have decided to step away from your computer. In the event that Turnaround determines that there has been a security breach requiring notification that results in the unauthorized disclosure of Personal Information to a third party, Turnaround will promptly notify consumers whose Personal Information it reasonably believes has been compromised by posting information on the Website and, if email contact is possible, then also by sending an email advisory with respect to situation.

Links to Other Websites

From time to time, the Turnaround Website may contain links to other websites that are not controlled and/or maintained by Turnaround. Please be aware that these other websites may have different privacy policies which may subject you to different privacy practices. Please review the privacy policies of such other websites for information concerning what information is collected on such websites and how it is used.

Governing Law

This Privacy Policy shall be governed by the laws of the State of New York of the United States of America, without regard to its conflict of law provisions. Please review the Terms and Conditions relating to Disputes and Governing Law for this Website.

Contact Us

If you have any questions or complaints concerning this Privacy Policy, our handling of your personal information, or questions regarding the California Privacy Policy you may contact us at or write to us at:

Turnaround for Children

25 West 45th Street
6th Floor
New York, NY 10036
Phone: 646-786-6200